Free Product Trial

Trial Period 

You’ll get 30 days to try the product from the day you receive it. Want to extend the trial? Just contact your account manager 7 days before it ends or apply directly through your online account. Once the trial’s up, you can either pay to keep the product or return it if it’s not a good fit. 

Please note: If you don’t request an extension and the trial goes over 30 days, we’ll charge you a late fee. 

 Free Trial Costs 

To get a trial sample, you’ll need to sign a Product Testing Agreement outlining the product details and price. We offer free trials for certain products, and delivery can be arranged straight after we receive your signed agreement. 

For products with a non-refundable deposit, we’ll charge a deposit upfront based on your order. This will be refunded when you return the product in good condition within the trial period. You will be responsible for any courier costs and additional shipping charges if your order does not qualify for free delivery. 

Returning the Product 

Returned products must be clean, undamaged, and complete with all manuals, accessories, documents, and original packaging. If you damage the product during the trial, you’ll need to pay for it. 

Breaking the Agreement 

These actions are considered a breach of the agreement: 

• • Transferring, lending, taking apart, leasing, or giving the product to someone else. 
  • Losing or damaging the product so it doesn’t work properly anymore. 
  • Taking the product apart to examine it during the trial. 

Not being able to return the product to its original condition after the 90-day trial period. 

What Happens if You Break the Agreement 

If you break the agreement, we’ll: 

• • Stop the product trial early. 
  • Ask you to stop breaking the agreement and buy the product. 
  • You’ll need to pay the full price for the product, along with any late fees, within 3 days of us notifying you. 

Disclaimer 

We are not responsible for any damage caused to your company or anyone else while you’re using the trial product. 

Free Email Restrictions 

This free trial service is only available to registered businesses and sole traders. When applying for a free trial, please provide your company name (or your name if you’re a sole trader) along with the corresponding address, phone number, business licence, and any other relevant information. 

We don’t accept applications from email addresses with public domains like “@yahoo.co.jp”, “@gmail.com”, “@hotmail.com”, etc.